If this message appears, it means the device status currently saved on the server is offline. Just got my first smart light which works with Phillips Hue. Within HS3, they all work fine. So you may have 5 "devices" they show up something like this: bathroom offline bathroom dimmed bathroom bright Bathroom spring blossom scene Bathroom bedtime scene Because I have 5 entries that say bathroom alexa has no idea what im talking about when i ask her to turn the bathroom on or off. According to the sales, I dont need a hue hub as echo plus has it built in. I would take advantage of the sale price and order another Hubitat hub personally. It also cannot control in Alexa App. Amazon echo plus. If your philips hue bulb is not being discovered by alexa devices. It is recommended that you switch your phone's network to 4G and enter the device's app (non-Alexa app) to view the device's status. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. Wyze outlet and wyze bulb don't work in Alexa. Wait, here are the Best Solutions For The Trouble Alexa is Unresponsive.Soon, your Alexa will respond to you. June 26th, 2019 Reply. The Alexa app's screen displays "Device is unresponsive"? To attempt to solve the problem, I deleted the device and rediscovered it. Restart the Alexa-enabled device. and have sniffed the network traffic between HA and Alexa to try and work out what is going on. Dear user, we are sorry for your inconvenience. Then, re-enable your smart home device again. Tap on Skills & Games. Set up your Amazon Alexa with Philips Hue your way: Bluetooth or with a Hue Bridge. Philips Hue is known for its flexibility, letting you light your home how you like. Then, re-enable your smart home device again. share. I have three HS 105 plugs right now and have never had an issue controlling them with Alexa. Maybe Alexa is having issue with voice processing. (Which I control via openhab hue emulation locally since I’m a little bit paranoid). Disconnect your smart home device using the Disable option for your device in the Alexa app. Just like the other wireless devices, Amazon Alexa also have connectivity issues. How to disable smart home devices for Alexa. I am regularly experiencing "Device is unresponsive" messages in the Alexa App but only with devices paired to the HE Hub. Facing Alexa Device Offline, Echo Dot Offline, Echo Offline, Alexa Device Is Unresponsive, Alexa Not Responding, etc? Current TASMOTA version 6.2.1.19 has issue with "Hue Bridge" emulation - it caused Alexa say "Device is unresponsive". Move it closer to the router and see if this solves the problem. 100% Upvoted. Restart your Alexa device and your smart home device. Aunt Alexa still not talking to Uncle Wyze . Tap on Disable. If it just appears to be unresponsive, your first call should always be to turn the power off. Say ‘Alexa discover devices’ and let it update, this should then work. Rediscovery works fine except now the device is no longer a Light - even though it’s shown as Hue Hub from Philips. All other devices (non hue light, plus a few sockets) work perfectly. Is your Alexa Not Working? Alexa is Unresponsive. Hi- thanks, but yes, I did run through those steps. Echo is connected to the wifi perfectly fine and works lovely. See if restarting your Echo solves the problem of Alexa not responding. Same here. I have set up the bridge and paired it with my Alexa app. Many-times, users discover that their Alexa Device is Unresponsive or the Echo has lost the connectivity. Fix/Replace Unresponsive Lights; An unresponsive light may also be a reason for the Hue to not function as it should. hide. Tap on the three lines in the upper left-hand corner. Sometimes the color light your Echo speaker is shining can be a clue as to what might have gone wrong. The Alexa app discovers my other items I.E. I'm getting the same intermittent "Server is unresponsive" with my Hue items that are connected directly to Alexa so the issue doesn't appear to be related just to Hubitat. The device is shown as “Other” and as a result I have no actions possible in the Alexa App. Disable and re-enable the skill for your smart home device in the Alexa app. wont connect. Disable and re-enable the skill for your smart home device in the Alexa app. This thread is archived. It's not finding any lights in discover devices and ive also done the "reset philips hue light" bit too. + hue bulb. yankacy (jay yankacy) September 19, 2018, 10:04pm #1. report. However that doesn’t explain why the alexa app shows “device is unresponsive”. Check the Wi-Fi connection. My HUE Emulation completely stopped working yesterday for absolutely no reason that I can fathom. Tap on Your Skills. Alexa skill is unresponsive. Harmony hub, Ring and Yamaha Multicast. Or just try it and see if it's a problem. Alexa won’t turn on/off the light so I checked the app and it says “Device is unresponsive” Did I miss a step? Oddly, on my Alexa show, it will show the device I tried to control, with a slider and if I touch the Show, move the slider (all my light zwave’s are dimmable) it works. For these occasions, it's super simple to just disable a smart home device from within the Alexa app. Simply pull the power adapter out of the back, give it a few seconds, and then plug it back in. save. I just cant get it to connect to the hue bulb. After recent Alexa updates, bulbs were reported by Alexa as ‘unresponsive’. If the value is still '0' then it makes another request to set the brightness, which doesnt work properly and then reports "That value is out or range for device ____" After breach, cannot connect bulbs back to Alexa. Starting a day or so ago, all three plugs fail to be controlled by Alexa, it just says "Sorry somethings wrong..." for all three, says to disabl I was able to work around this by changing the device type to ‘ZLL White Color Temperature Bulb’ and then having Alexa forget and re-discover the Hue bulbs (I was only able to get Alexa to ‘forget’ from the full web UI, not the phone app). Once disabled, tap on Enable to Use for the Wyze skill. There are occasions where you might not necessarily want to remove devices from your Alexa setup, rather stop your digital assistant trying to control them. Tap on Wyze and then Disable Skill. All devices going offline [Updated 02-13-20] Data leak 12-26-2019. A simple restart often solves a host of mysterious tech problems. (This is more common issue. To check whether you have an unresponsive light or not, open the companion app. Download and install any software updates available for your devices. Hello. I tried disabling and deleting all devices. Unresponsive Devices can cause a lot of unnecessary traffic on an Operational Technology network, but it can be difficult to pinpoint exactly what’s causing the problem. The report state directive was implemented that updated the state of device (On/Off) and the health status (connectivity) but this problem still persist. Navigate to your lights and check whether any one of the lights is unresponsive. I also had the respose from Alexa App “Device is not working correctly” just after Echo did an update. The hue bridge stores a really long name for each scene based on room. Disconnect your smart home device using the Disable option for your device in the Alexa app. Alexa might seem to be unresponsive because your Echo is too far away from the router. I've been doing some digging in to this. (Restructered everything just 12h before) After this I managed to get at least an TP-Link HS110 back while other devices stopped working. If your hue bulb is already paired with a different echo device or hue bridge and you want to pair it again with desired echo device. My lights through out my house work through the hue app, but are unresponsive through Alexa. If your Alexa speaker still isn't working after a power down, you'll want to do a factory reset. I have flash it back to version 6.2.1.18 -> it is working well. Once you have done so, Alexa should be able to discover Hue. June 26th, 2019 Reply. 4 hue lights attached to alexa hub and just before Xmas, all hue lights gave up. Unresponsive Devices could be caused by a misconfiguration, a physical issue, or a combination of the two. It’s all back now; the ISY functionality and my portal account is active. The issue appears to be with alexa 'checking' the bri: value after turning on the light. David Sanders III. Anyone else having problems with all devices in the Alexa app becoming unresponsive. On our 10-Minute Webinar, we dug into top tips for finding and fixing Unresponsive Devices. Alexa echo dot is working fine but from alexa app side facing this issue of "device is unresponsive". Have 6 lights, (3 plays and 3 hue color lights). Alexa Devices no longer linked to Wyze Skill. Download and install any software updates available for your devices. Alexa app says “Device is unresponsive” Question. Mixweaver October 19, 2018, 9:12pm #16. Alexa will not discover new devices and all Hue Emulated devices currently in Alexa say “Device is unresponsive” If I go … Hue Home Lighting. gneilson December 28, 2019, 3:40pm #2. This is very frustrating, how can I fix this. Unfortunately, the lower cost Hue Bridge option isn't going to work for you, since you have a Sylvania Lightify (OSRAM) LED driver and it's not compatible with the Hue Bridge. Restart your Alexa device and your smart home device. 9 comments. 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