Blu-ray players. Reply with the status of the issue and we will be glad to offer our assistance. If so, then your problem is solved. Technician's Assistant: Anything else you want the TV expert to know before I connect you? 3) Only AFTER this, connect the laptop to the TV via HDMI. The troubleshooter will search for problems. 5. 2. Maybe the connected device is not outputting via … … There is no problem with the HDMI cable or TV as my wifes laptop plays video to the TV with the same HDMI cable with no problem. NOTES: At this point, the input has not been switched to the computer, therefore the picture from the connected computer is not displayed. I can connect to TV via HDMI cable and picture is fine but I don't get any sound through TV. DVI and VGA ports only carry video signals. When you connect your Windows PC to a TV via HDMI cable, you need to select proper Input Source for TV HDMI cable. Right click on the video driver and select “Update Driver Software”. I have set HDMI ATI output as the default under playback devices but sound is still via laptop. If you are using a DVI-to-HDMI adapter, select DVI as the source. Change Multiple Display Operating Mode. This tutorial will show you step by step how to solve this sound problem in Windows 7, 8, 8.1 and 10. Use the information in this document to check your settings and troubleshoot problems. technical support services. Maybe the connected device is not outputting via … If it is set to … Connect one end of the HDMI cable into an available HDMI port on the TV. Connect one end of the HDMI cable to the PC. When connecting your computer to an HDMI device, such as a monitor, TV, or surround sound speakers, you might encounter display or sound issues. 1. 1. Some PC's may use a regular HDMI port, while others will use an HDMI mini or MiniDisplay port. Plug the other end of the cable into your laptop's HDMI out port, or into the appropriate adapter for your computer. Click on OK to save the setting and to close the settings window. The HDMI slot is usually behind the CPU if you have a desktop computer, or on the side of a keyboard on a laptop. Try if there's sound coming out of your TV speakers. I have two screenshots for you: Laptop recognizes the TV, but there's just no picture. No. For HDMI mini and MiniDisplay cables, one end of the cable should be an HDMI mini or MiniDisplay cable which you can plug into your comput… Right click -> Sound and make sure your HDMI connection appears and is selected as primary. The issue here can be one of several issues, the following may apply: -          The HDMI graphics card may not support HDMI video. 3. Make sure the connected display / TV does support audio over HDMI. Technician's Assistant: Was there a power outage recently? Contact your device manufacturer for help adjusting these settings. I have new Toshiba Satellite laptop, when hooking up my HDMI to tv only get sound, no pic. Microsoft global customer service number. Right-click on HDMI, Digital Audio, High Definition Audio Device or your TV and choose Set as Default Device. Check the output of the connected Video device. You can help protect yourself from scammers by verifying that the contact is a, official Check that the display is connected to the computer and turned on. 2. If your HDMI video card does not support audio, you may need to connect additional audio cables between the PC and TV. Blu-ray player. My G53 has been back to ASUS here in Melb for repairs twice earlier this year and I have not played video back … Microsoft Employee and that the phone number is an technical support services. You may need to set the HDMI video device as the default video device. 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