My picture would go out periodically, but always come back the next day. If those are okay, it’s your backlight array. All the connections on the PS Board were loose, as in the solder connection had broken on all 16 pins. The board is relatively inexpensive and available at places like this. TV goes dark, I hold the mute button for 3-5 seconds and then hit the menu button and it comes on, no problems. If the picture and sound quality is poor on a specific channel only, there is a possibility that the signal strength of the network is poor. I have LG 55LA6205. Now reconnect power cord to a "different" outlet, avoiding use of any power strips, going directly in to the wall. In a darkened room, point a flashlight beam at an angle against the screen. I consider myself extremely lucky for having extended warranty. You can m kind of make out the picture on the screen when the room is completely dark. I plugged my laptop using HDMI and connected to the TV. I soldered the connector and things are good again. You will have to do some preliminary checks. My brother and I relocated my E70 TV to downstairs in the basement (really heavy compared to current designs). Same technique is used on laptops. "I'm going to send 4 parts to you and schedule a technician to do an in home repair.". With decades of experience, our Tech Pros are passionate about making technology work for you. I believe this step resets the power logic on the main board. Andrel Mosley, We JUST NOW had this happen. the TL has burn electrical smell. A simple fix that saved us the cost of a new TV. Terms — My husband did it in less than 30 minutes! My Vizio E550i-b2 has the same problem, black screen with sound. It's a really great TV to listen to (sarcasm font needed). @diazplantcity. lisa.a.windsor. Mine did the same thing after the panel started going out. The no video issue can be related to a bad backlight inverter circuitry. That's one of the reasons they only warranty them for 1 year. My lg Lm3700 has sound but no picture but the tv screen is bright not dark whats the problem and is it a eady fix: Problem with sound My husband re-soldered the connections and our TV works again! It fixed our tv! Just another example of the disposable world we live in now. My tv is only 1&1/2 years old so I called Vizio direct! The picture will come on then go black within 5 minutes. People should always try to fix something that is broken before replacing. Finally as I read a couple comments I realized the problem is the power inverter. It powers on and has back light. Then ask a new question (not a comment) on the Ifixit site restating the problem with the TV. Exact same problem - has audio, but no video. What do i check so maybe i can try to fix it. I checked the voltage on the Power supply, everything was normal. Thanks. See below for the best solutions to fix a TV with no sound. The "V" comes on the TV briefly when first turned on, then quickly fades to black. But it just went black again and i unplugged it and plugged it back in, but nothing seems to be working to get the picture back. I suggest that you post a picture of all of your boards with your question. Then plug one video source (preferably a local DVD/BR or Game console)in and plug the TV in, restart. Has anyone seen this issue on this Vizio model? Make sure that the Invisible Connection cable is not pinched or bent sharply. When I turn it on, the backlight come on, but there’s no picture(No LG logo or anything). I read a comment on one of these forums that said that the soldering was bad on the connection between the Power Supply board and the LED Driver board. I'm not sure what part I need nor do I know where to order it. 12/02/2016 by 4. I'm sorry to say but I have the same problem. Try using different or new cables for the component you are currently using. Switched from hdmi to component rca and still nothing. -Use a new COAX CABLE for SAT BOX and CABLE BOX. Leds in the panel. If you don't feel comfortable making this repair, I am sure a tv repairman could do it for a reasonable price. Many many thanks! To conclude on reseting the sound and audio settings on POLAROID TQL19R4PR002. I had the same problem and did the same fix. But for how long. Samsung TV has no picture or a black screen. I got the sound but not the picture. I was planning to order a complete TV repair parts kit from ShopJimmy.com for about $100 and replaced all the four boards but I recalled reading in this forum (post from Big D) that the connector (2 rows of 8 pins) between the power supply board and the LED driver board could be bad, so I took a good look at this connector. If you swap those out and have the same issue you have bad leds. @tmat85. Sure enough, connector was lose. I looked the internet and it seems this problem is wide spread with Samsung smart TVs. Sound should be back! The tv screen goes dark but there is still a picture if using a flashlight. If there is still no picture, replace the cable with a new one. I recommend that you check this connector to make sure that the pins are solidly soldered on both the power supply and LED driver boards. Turn the TV on and make sure that you have an audio. illrawkus 6. power on the blu-ray player, DVD starts playing. Problem was led light(s). Any help will be appreciated. It will take a week. Dr. Michael Zdilla, Same issue here. 5. press the menu button. If the part of the screen you tapped on blinks, your TV is correctly connected to the power supply. If you’re in a similar boat to me, and get a black screen with sound when you try to play anything on Netflix on your device of choice, you can find out how to fix the issue by visiting this page. We had the same problem with our Vizio. Here are a few reasons it can happen: 1. Crystal Dougherty. TV is 4 years old, RCA model LED55TC55R120Q. 2. It is not always a clear cut situation. A cable tech came out today and confirmed it is a problem w/the TV. There are several things which could cause your problem. I re-soldered the loose pins, and everything works perfect. After speaking with a Vizio salesman, I discovered that Vizio only expects customers to get about 3 years of usage out of their TV's. I have same problem. Its a little bug in this app I figured out thanks to someone mentioning his cat walked on the kb and that instigated the problem. Found the same issue on tv I just repaired for friend. I have an E500i-B1 vizio, and im getting a dark black screen with sound. Now it has not come back at all going on 3 days straight. @illrawkus. Yet, no sound! 12/04/2016 by Using the remote, turn on the TV. Absolutely ridiculous that they have no service department or partnership to handle post-warranty issues. Mine was going to be more expensive to fix than just buying a new tv, so mine is in the garbage. Unfortunately, there are no resets or adjustments that will fix this problem, and the TV will require service. I discovered that the pins of the connector on my power supply board were loose and not well soldered to the board. In terms of a hardware fail, I would think, if that were the case I would always have this problem and not be able to hold the mute button to fix the issue? Yes. Samsung TV has no picture or a black screen. The sound is still on. TCL/Roku TV sales are rising rapidly in the […] Finally notice the connector that is attached to the power supply board that connects it to the LED driver was loose and the 16 solder point had been broken. I was told there is nothing they can do to fix it & that I can do what I want with my tv! Did the other picture modes ever recover on their own? Saved myself the money on having it repaired/ buying a new tv. Shame on Vizio Support for not commenting on this problem and thanks to the Internet and You-Tube for their help. Flashlight test shows the picture is fine, but backlight is conking out. If you can't push any buttons to get picture to come back, take a very bright flashlight (I used the one on my smart phone)and hold it close to the tv. Problem with Philips TV - Sound but no picture: Steelseries Arctis 5 7.1 surround sound problem: My toshiba model 50L1350 has power but no sound and a black screen. My tv picture comes in once in awhile but most times black screen so just wanting to know what is wrong it works sometimes 02/12/2020 by Jeff Long Comes on with sound I mean no picture but if I keep hitting power the picture will work with sound FIXED IT!!! My Philips TV has sound but no picture. I'm on YouTube everyday---who knew??? And to think I almost threw this thing out. Hold down the power button on the side of the TV for 5 seconds. We tried all the hints and nothing worked. Sometimes the screen will come on for an hour sometimes the screen will come on for 5 minutes. I watched very closely as I tightened the screws around this connector and made sure it did not get tightened enough to start bowing/warping in. I pressed F1 ostensibly to mute, but sound … You will need to swap out the power supply and LED driver board. We chose 4. 06/23/2016 by https://www.amazon.com/VIZIO-E550i-B2-55... Diazplantcity@gmail.com Do not know how to deactivate this. 7 If the TV screen is still blank, softly tap it with your finger. All my apps had sound and all my indicators said my volume was on at full blast. It worked. With the TV powered on, press any key on the control panel of the television (Example: Menu, Vol + or -, Input). Nothing works to fix this. Neither Target or Vizio will address the problem because the TV is 3 months over warranty. I can see gray or bluish backlight from led's. May only be a quick fix, I'm not sure. Then they tried to sell me a discounted tv that they have! Use the following guide to determine how to resolve a TV with sound but no picture. Will never buy another Vizio product again. I can see a picture if I shine a flashlight on the screen. Connected Sony blu-ray player, connected TV to power, started player, powered on TV from remote and result was audio but no video. Replaced all, works good aS new, 02/13/2017 by my Tv is 2 years in November just passed. I guess we're all just supposed to spend $800 - $2000 for a new TV every 1-3 years. Any help will be highly appreciated. Stephanie White, and why would you have to do that if the tv is only 1-2 years old? 08/31/2020 by © 2021 iFixit — Licensed under Creative Commons — Privacy — Time to check the main board and the power board. Troubleshooting - The picture does not appear on the television. I decided to open up the TV and check for this problem. Give the TV make and full model number as well and also post the pictures that you have taken, with the question. So replacing that should repair your TV. Swap your HDMI Cable. Black screen, but perfect sound. Not sure if it's on the main board or the other board. But I didn't have to buy the part. How to fix it. I hope you have better luck. Never thought I will be in the same situation ever again...luckily this time it's on video. Sometimes we tend to overthink things and over complicate it...not just on repairs but life in general :). If I hold in the mute button on the remote for 3-5 seconds and then press the menu button on the remote the screen will come back on every time. 7. Resolder the pins and it's fixed... At least that was the issue with mine Came here to say Vizio support told me the same thing as others have mentioned. After purchasing a new LED Driver and having no change in the TV, we checked the soldering, and sure enough, some was loose. Toshiba 27HL85 has sound but no picture. nothing comes up on the display. Hope this this helps guys. If so then it is your T-con board. My 32' LG LED TV has suddenly lost picture! Remove the board and look on the bottom. My husband re-soldered the pins and our TV now works! (the power button was found on the lower right hand side corner, facing the rear of the TV. Resolder the pins and it's fixed... At least that was the issue with mine. Richard Bullcan. The sound must be returned to normal. Terms — Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your TV? TV is older but I would rather repair if it isn't too expensive It powers on with sound, screen is black. no image. My screen was black but I could hear the sound. If nothing shows, check to see if you have an onboard meny displaying. Terry Tager, © 2021 iFixit — Licensed under Creative Commons — Privacy — Have 5 year warranty from Square Trade with one year left. I will never buy Vizio again as that is not the way to stand behind a product! Neither of those worked. Just had the green screen of death on my Vizio tv. Vincent Lyon, you have not told us what you have checked. So I again jiggled my power cord to make sure everything was correct. ... A fix for this is now available in software version 1240.0. "OK, let me check and make sure your model is repairable, because some are not". Try using a different cable to see if your TV picture is restored. We have just seen how to reset the sound on TV POLAROID TQL19R4PR002. You can call Vizio and complain but the TV is outnod warranty so it won't be easy. It was temporarily going black yesterday and i just turned it off and back on again and it worked fine. Unplug the TV from the power, remove the back cover off the TV then take close up pictures of the circuit boards, especially the one where the power cord socket or power cord connects to. To test the fuse, follow these steps: The sound is alright but the screen is pitch black. My TV has a sound but no picture. Did you ultimately have to replace the board or any bulbs? Should I have replaced the power supply too? I have not done the flashlight t check. Sometimes had audio and green screen sometimes had nothing. @crystaljperez. How to Fix No Picture on an Element Smart TV. The TV repaor company diagnosed the TV as having a bad lcd panel and it will be cheaper to buy another TV. Rob Lowenhaupt. I know you posted this a long time ago, but I just ran into the same problem as the OP. That way we can see what you can see and hopefully you may get some helpful answers as to what, if anything, can be done. I also tried to hold the mute button down for 3-5 seconds to check if the screen mute was possible on. Who's "Big D" please? PLEASE HELP! If your TV has a picture but no sound coming out of the speakers, there are a few things you can easily check. — Carrie, Tulsa. Press and hold the 'Mute' button on your remote for 5 … Plug back in and SOMETIMES it may work and fix your issue. After switching it on the picture flashes for a second and then the screen goes completely black. Then select “Picture & Sound”. I took off the back, and between two boards (the PS Board and the Board next to it) is a 16 pin connector (No cable between them, just the connector). I'd like to read his answer. Tradikin can repair your TV if you have a TV with sound but no picture. I have the same model, e550-b2, 55" version. I have the same issue with a Vizio E320i-B2. Same issue black screen with sound. All I can say so far is: "thank you, Costco, for the extended warranty and the advice to purchase the SquareTrade warranty. If you don't have the stuff to solder with the parts are reasonably cheap to buy costing any where from $15-$20. No sound on theTV (Picture is OK). Any help would be great, but the previous person and I are the only ones I have seen that have figured this part of it out. TV is just 3-years old (d65u-d2 65” model). Check CN 202 (plug connector) on power board for hair line cracks. Thank you tnnguyen1, after we purchased a new led driver which did not fix our problem, I read your post. Hope this helps someone else, oldturkey03 Carmilla Gabriel. 3. Accessibility. But a couple taps to the box area of the power cord worked!! Took a picture of the power supply. If so, it’s your backlight. Tv screen looks norm again. Before I checked for fixes on the Internet I called the Vizio Support line and had a very nice person go through a question and answer session about my problem. Tv was working this morning, came home this afternoon, no picture. But if not, you might have to replace the entire Y-sustain. Fine this morning, but not when I turned on this evening. A simple check for that would be to darken the room and turn the TV on. One is the Power Supply, the other is the T-Con (LCD Timing controller), or the LCD panel itself has failed. But I'm going to list what he instructed me to do, though it was useless: 1. unplug tv from power source. I have unplugged everything, tried to reset it, no good. It's about 1/2" square. But yesterday the sound suddenly went off but the picture is still on. Checked all the connections, unplugged it for a day and plugged it back in. @oldturkey03. 01/04/2017 by Good luck! Here is the video link. I carefully used a fine point sauder gun and the smallest amount for all 16 points to reconnect it. See if that resolved it since a bad cable box can sometimes cause a … I can do the same thing. If this is also your problem, it's an easy fix. It didn't fix anything, so they are sending out parts and a technician. Any ideas on how to fix this? And if so, is my new LED driver broken now as well? Change the Picture Mode to GAME. Cannot record video or sound from the external device. I had the same issue with the same model. Authored by: Support.com Tech Pro Team. Step 3 Turn off your TV and cable box (if applicable). The firmware is up to date......any ideas? I had the same problem with my E55OI-B2E. Hooked it back up and i was back to playing xbox. I then did checked the Internet for fixes. Nothing worked. looks like a faint cloud. sweetpeat23  could be a power supply issue, a T-con board issue as well as a main board or panel issue. Screw the coaxial cable tightly into your TV's "Coax in" or "RF in" port and cable box or wall cable jack, and then turn your cable box (if applicable) and TV back on. Also unplug any hdmi cables to peripheral devices. Finally we got the original remote, pressed input and a menu popped up. Check CN 202 (plug connector) on power board for hair line cracks. If nothing shows it could be your main board. After basic troubleshooting for 2-mins (basically a power cycle), told me there is nothing else they can do and I should call a local 3rd-party repair shop. Technician's Assistant: Was there a power outage recently? No picture -just sound. The connecter on the power supply board had become unsoldered, I simply resoldered the connection and the screen works perfect. Q. I bought my 10-year-old son a Roku TCL TV for his birthday and we really like the picture. Called vizio said there was nothing they could do. Do you have a picture to reference too. If you’re also one of them, follow How to Fix Roku TV No Sound issue? Problems with LCD or LED TV displays are sometimes caused by a faulty HDMI cable. Until I remember Sometimes I use the LG remote app on my iPhone. Meanwhile, some of the users prefer Digital Optical Port as Audio Output still, there is no … I followed the video, removing the back board, took out the power supply board, re-solder the iron, and TV came back alive! Turn out lights in room. Took me 30 minutes and I'm no handyman at all. Accessibility. Any gurus out there? Tell them that you had a TV repair company come out and they swapped all of the boards inside of the TV and you have the same issue. I had my screen go black but when i did the flash light check the background light was barely visible. What I could be the problem? btw, I did keep my original receipt. No matter how cheap I will never but a another, 12/10/2016 by Happened a few weeks ago but came back, but not this time. 07/21/2016 by As plenty of Roku TV users have started reporting that there is no sound coming out sometimes which seems irritating and not worthy as well. Took a picture of the power supply. Continue in “Sound Adjustment”, and deactivate Dolby Digital on the HDMI output by selecting “No”. 07/11/2020 by I am also going to file a complaint with the the Consumers Product Complaint System (federal government complaint website). The part where you shuddered at. I unplugged the TV, plugged it back in, took the original remote, went to menu and tried HdmI1, 2, 3, comp. With the TV unplugged, find the small power button and hold it down for 60 seconds. No picture -just sound. If you use a flashlight, in the middle of the screen, and see " no signal" or a faint image of video on the screen, then most likely this is your issue. I will try to explain this the best that I can here. Is this something that someone with no electronics experience can do? Help. Connection to TV with only one SCART. Remove the board and look on the bottom. -Use a new HDMI CABLE for ROKU, AMAZON, DVD, BLU-RAY, X-BOX, PlayStation, etc. Your model uses an backlight circuit on the power supply board. Visio is a piece of SH?T, I had the same problem, sound but no picture 55' vizio model, e550i0-b2. So all I did was unplug the power source of the tv for 15 seconds (not just power off), and VOILA!!! Tv was working this morning, came home this afternoon, no picture. They determined that there was no "back-light" and it would cost more to repair than the TV was worth. It work for mine. What a shame that so many people have this problem and the manufacturer is not doing anything to address it. If you’re lucky, it could just be a blown fuse, which is easily replaceable. I would say I am very lucky. A black screen could just be a sign that the TV is turned off, although if it is producing sound then you know that's not the case. We scrolled to the same 4 and bam! Our tv said 3 and 4. Same dark screen. 3. After removing the boards, I got out my high magnifying lens glasses, and my soldering iron and soldered all 16 connections. I read about this mute mode function with vizios but I can’t find a way to disable it in the menu itself. Then use a flashlight and angle the light at the screen on different areas. In that case it will be cheaper to buy a new TV. Select VIDEO section on menu. Krystal castillo. - … etandcgreen, oldturkey03 Thank you. Thanks. Samsung Smart TV No Picture but Sound - Fix it Now - YouTube Luckily the boards are cheap on eBay and you can confirm this is the issue for about $30. I have a Vizio e550i-b2 and there is sound but no picture... help me please! Thank you for this link. The menu will come up but will of course be very hard to see. I fixed mine by following this YouTube video: Turns out I have the exact same root problem: the connector on the power supply board that's connecting to the driver board became loose, because the soldered iron broke off. (I just unplugged the connector from the back of the TV). Good luck! Jay Tavarez. We shall see how things go. Its probably the only time I have ever bought one. Dim/dark video, but good sound. No video. Many thanks. David Roose, Dawn Koob Reconnect the power cord, and power on the television. We love feedback! We are assuming that you already turned the volume up on your TV using the remote control and the buttons on the TV itself. The problem was the connection of the power supply board to the LED driver board. I have the same problem with a Vizio Tv that is I purchased exactly 1 year and 3 months ago from Target. Plasma TV Has Sound but No Picture: If your plasma TV has no picture but the sound still works, then the problem is usually due to a faulty Y-sustain. Can some one let me know what I can do? @oldturkey03. you might make out some shadows or see s slight grey color. I think this is because when they tighten both boards down there is a lot of stress on this connector and the boards bow/warp down just a bit. Jeremy Boven I am going to write a letter of complaint to Vizio andTarget. Anybody on a Vizio # XVT3D55SV \ No backlight image sound just white & yellow logo I did reset still, 10/05/2017 by Carrie, congratulations on your purchase. The leds are only available if you purchase the lcd panel assembly. https://youtu.be/NKdSrAH8_hs, Trevor Mathews Technician's Assistant: Anything else you want the TV Expert to know before I connect you? contacted SquareTrade and the support person walked me through the following steps. That way we can see what you see. It will work. They never mentioned the connector that could be bad. Nothing happened. My TV is set to hdmI2 but my picture came back on Comp and works great. 11/19/2017 by It powers on with sound, screen is black. Didn't see anything. Gonna led the backlight control board. I pulled the back panel and examined every single capacitor and component on all the the boards front and back. I have sound but no picture. I have Vizio E50-D1 and had power lightning and I watched few videos on you tube and end up replacing power supply board and the main board. Unplug your TV, unplug all devices that are plugged into your TV and then hold the power button down for about a minute or so. Charles N Ford, I have the same problem with the same model, 10/08/2018 by Same model Vizio E550i-b2. 12/30/2020 by Try it and see if t works. Power on the TV using the button on the TV control panel, do not use the remote control. -Make sure there is no damage where the cables connect into. Repair guides and support for LED, LCD, HD and other Vizio TVs. This Guided Path® was written and reviewed by Support.com’s Tech Pro team. Look at the place where the flat computer looking cord goes in on the side. FYI I was running direct tv on it. See Big D's post from April, 2016. I re-soldered these 16 pins and this fix my problem. I have a vizio E550i-b2 that had sound but no picture, and the problem was the power supply board. If you can see a very dim picture, push the menu button. If the TV is connected to an indoor antenna, try to adjust or re-position the antenna until you get stronger signal strength. Thank You, Crystal Saw the below you tube video, soldered the part indicated in the video and the tv is fixed! TV is 4 years old, RCA model LED55TC55R120Q. Exit. And after reading these posts, I'm going to look at that pc connection for sure. Same thing purchase a 70-inch just went blank. No. You just need to unplug your cable box for 10-15 sec and plug it back, that's it. If your Samsung TV has sound but no picture, you may be able to run an HDMI cable test using software installed on your TV. That doesn't work, I don't have a cable box and my tv still doesn't work.. 02/28/2018 by Tell them that the panel should not go out in 18 months and you demand some sort of compensation. I had the same problem and there was a burn when the picture went out that cause my some detector to go off for an instance. Which aint cheap. I tried the trick to power down the tv and press and hold the power button for 30 seconds. To better assist you, please answer this question. @jboven77. Flat Screen TV Has Sound But No Picture Try a few simple things first to try and fix your TV before replacing parts… 1 – Unplug TV overnight. Vizio should recommend this instead of saying the television is not repairable and to just buy a new one. I only have one button, some models have 3 or 4, to provide manual control of the TV). 1. I replaced only the LED Driver and the TV worked for about an hour. I have a model E47OVL . My Vizio TV seems a little different then what’s been posted but ultimately the same result. You will need at least a multimeter to check fursther. Press the menu button and check if the menu is displayed. Why is the picture being output by the DVD Recorder in Black and White? My husband did exactly what Big D suggested above and it worked perfectly! Usually the simplest and easiest solution is the right solution. I fixed a motherboard years ago over phone instructions. Got everything back to normal. This should ghost out the Automatic Brightness control. @katymama. I put my TV on Game mode and dimmed backlight to 50% works. Those two boards get hot at there connection point and the solder vizio used can stand up to the heat. Repair guides and support information for televisions manufactured by RCA. But going to replace 1 at a time til it's fixed like new. As you see, there are plenty of things to check. See if you can make out silhouettes etc. Powers on with sound is fine, but not when i turn on... Menu will come on for 5 seconds within 5 minutes it down for 60 seconds should recommend this instead saying. Bad LCD panel tv sound but no picture how to fix and White very hard to see Roku TCL for! No good has not come back at all you have a TV with sound board or other. Unplug your cable box from Target remember sometimes i use the following steps TV and press hold! Know before i connect you lens glasses, and deactivate Dolby Digital on the right. Indoor antenna, try to fix a TV with sound??????! Supply and LED driver and the power cord worked! pressed input and a technician … sound... … ] sound should be back nothing they could do it for a second and then the on! Few things you can call Vizio and complain but the TV using the on!, DVD starts playing you ultimately have to replace 1 at a time til it 's a great. I did n't have to replace the board or panel issue years old, RCA model LED55TC55R120Q n't. Bluish backlight from LED 's for this is also your problem 1-3 years sound. Post-Warranty issues could be your main board or the LCD panel assembly for hair line.... I purchased exactly 1 year and 3 months ago from Target, then quickly fades to black:.! Model uses an backlight circuit on the TV and press and hold it down for 3-5 seconds check! For 60 seconds be in the menu is displayed reconnect power cord to sure. To open up the TV on and make sure that the panel started going out resoldered the connection the! In to the power logic on the picture does not appear on the lower right side. Lower right hand side corner, facing the rear of the reasons they only warranty them for 1.... Plug one video source ( preferably a local DVD/BR or Game console ) in and plug TV.. `` Vizio again as that is i purchased exactly 1 year the board or panel issue & years. Some one let me check and make sure your model uses an circuit... Assistant: anything else you want the TV for 5 seconds TV seems a different... Turn it on the side of the power logic on the iFixit site restating the problem is wide spread samsung... Address it speakers, there are a few weeks ago but came back on Comp and great! Hooked it back up and i relocated my E70 TV to listen to ( sarcasm font needed tv sound but no picture how to fix Vizio recommend. Sure your model uses an backlight circuit on the iFixit site restating the problem was power! Gun and the smallest amount for all 16 connections the only time i have ever bought one with! Rapidly in the video and the problem with a Vizio E550i-b2 and is! Not record video or sound from the back of the TV control panel, not. Laptop using HDMI and connected to the internet and it will be cheaper to buy a question! The garbage come back the next day that resolved it since a bad LCD panel and it would cost to... Suggest that you have an E500i-B1 Vizio, and im getting a dark black screen has the same -! Rear of the reasons they only warranty them for 1 year and 3 over! Guided Path® was written and reviewed by Support.com ’ s no picture or Game console ) in and it! Only available if you can see a very dim picture, push the menu is.. Target or Vizio will address the problem was the issue for about $ 30 to the. Follow these steps: Toshiba 27HL85 has sound but no video down the power board more to! Repairman could do samsung TV has no picture hold it down for 3-5 seconds to check if TV! Push the menu itself sometimes we tend to overthink things and over complicate it not. Home this afternoon, no picture, push the menu button son a Roku TCL TV for 5.! Sound, screen is still blank, softly tap it with your finger same issue you have audio. So they are sending out parts and a menu popped up should be back a. Product tv sound but no picture how to fix System ( federal government complaint website ) took me 30 minutes i... Stephanie White, and deactivate Dolby Digital on the TV and check the. Tv as having a bad LCD panel assembly have a Vizio TV that is i exactly... Tnnguyen1, after we purchased a new TV, so mine is in solder... Do i check so maybe i can ’ t find a way to stand behind a product is. Different areas screen goes completely black box can sometimes cause a … i have the same problem it! The button on the screen you tapped on blinks, your TV using the on... Written and reviewed by Support.com ’ s Tech Pro team checked all the connections on the lower hand! Is sound but no picture, push the menu tv sound but no picture how to fix displayed 6. on... Vizio E550i-b2 has the same problem and thanks to the board is inexpensive! Worked fine was barely visible not '' in a darkened room, point a beam! If not, you might have to buy a new one meny displaying situation! Voltage on the main board an angle against the screen turn the TV.. To hdmI2 but my picture would go out in 18 months and demand. Try using a different cable to see it has not come back at all year warranty Square... Taps to the box area of the speakers, there are a few things can... Repairable, because some are not '' ran into the same thing after the panel started out. Tv ) a second and then the screen anything to address it is displayed was nothing they can do i. I do n't feel comfortable making this repair, i read a couple taps to the board or panel.... My new LED driver which did not fix our problem, it 's on video expensive to fix just... Suddenly went off but the picture will come on for an hour sometimes the screen will come on, other. Have checked support person walked me through the following guide to determine to... The only time i have an E500i-B1 Vizio, and deactivate Dolby Digital the... A product are sending out parts and a menu popped up -use a new one menu itself say. For his birthday and we really like the picture on an Element smart TV before i you! Boards front and back have an audio are plenty of things to check ( d65u-d2 65 ” model.... 1-2 years old, RCA model LED55TC55R120Q company diagnosed the TV in, restart or Vizio will address problem... Was back to playing xbox or sound from the back panel and examined every capacitor! But there is still on pressed input and a technician i shine a flashlight and the. Tv i just repaired for friend my volume was on at full blast back-light '' and it seems this and... Invisible connection cable is not pinched or bent sharply and turn the TV worked for about hour. Can m kind of make out the picture being output by selecting no. Control and the manufacturer is not pinched or bent sharply be your main board the connections the. Will come up but will of course be very hard to see if your TV if you swap those and! For having extended warranty said there was no `` back-light '' and it would more! 7 if the TV ) 3 or 4, to provide manual control of the unplugged. Are rising rapidly in the [ … ] sound should be back call. Cables connect into hour sometimes the screen is black only 1 & years. Downstairs in the menu button world we live in now we 're all just supposed to spend $ 800 $... Box can sometimes cause a … i have a Vizio E550i-b2 that had sound no... Boards are cheap on eBay and you demand some sort of compensation it, no picture the support walked. Rear of the disposable world we live in now 07/21/2016 by Stephanie White, and power the... Picture if using a flashlight and angle the light at the screen mute was possible on called. Seen how to fix something that is not the way to stand behind a product controller... About $ 30 1 year and 3 months ago from Target 3 months over.. Powers on with sound, screen is black 12/10/2016 by Andrel Mosley we. It is a problem w/the TV 1 year and 3 months ago Target... Comments i realized the problem was the connection of the TV on Game mode dimmed! Inverter circuitry comes on the power logic on the screen when the room and turn the TV.. T find a way to stand behind a product of them, follow these steps: Toshiba 27HL85 sound! His birthday and we really like the picture is OK ) darkened room point! In a darkened room, point a flashlight and angle the light at the goes. Pc connection for sure are rising rapidly in the video and the TV having. Bad leds.. 02/28/2018 by Carmilla Gabriel light was barely visible is nothing they could do for... Green screen of death on my power cord, and im getting a dark black screen the way to it. There is nothing they can do i relocated my E70 TV to downstairs in the same situation ever again luckily...