My setup is the following: A Hue bridge could potentially have dozens of scenes stored on it, and many scenes across different rooms might share the same name (the default scenes, for example). _HarmeN Member. @Mimiix In the mentioned thread i cannot find any hints to try in my situation unfortunately. I just installed the Hue motion sensor for my front porch light. Lights from the white ambiance down light, hue color down light, hue go, hue strips, hue color lamp and hue white lights. To avoid user interface overload, we don’t expose scenes directly. Fail to connect the hue bridge / the bulb is offline/unreachable. Equally, accessories might stop working as you’d expect. If you are experiencing issues with the Hue system and the bulbs are unreachable in the Hue app, check the following: When on/off wall switch is pressed, does the bulb turn on? Also choose the scene or light setting that should be triggered. Same issues as reported above… Hue bridge 1 with 18-20 lights set up across 3 separate rooms. Contact support@hubitat.com. If it says they are unreachable … Unable to connect to bridge. The hue motion sensors connect to everyone of my 12 routers. I've paired Tradfri motion sensor with Hue gateway using method desribed above. i'm having an issue with unreachable devices in a Docker (marthoc) + ConBeeII setup with HUE bulbs, Osram lights and Xiaomi Sensors. Enter: - the IP Address of the Philips Hue bridge (you can also find this in your network router), Press on the plus button and here you can add them using the serial number or make an automatic search. 2. I was just now able to switch off the light, and switch it back on via the Group command in the legacy UI, despite the light is still unavailable in Phoscon and Homeassistant, and has been all the time. Sonoff and the like don’t have this extra step. Thanks for the insights on this. A December 2016 research paper titled ‘Indoor Positioning System using Bluetooth Low Energy‘ tried creating an accurate positioning system using Bluetooth LE, and found that over 4m the accuracy drops to the point where the system would no longer be reliable. Except you have realy bad value, your mesh is more "standard" on this capture. By clicking “Sign up for GitHub”, you agree to our terms of service and Common Issues Hue bulb is unreachable . Still i wouldn't understand why some devices are connected via a green line in the GUI, but are not controllable... Would adding additional devices improve the quality of the mesh? Long story short: There's not many roads to Rome so it say. There is also an SSD Disk on a USB2SATA Converter plugged in on the Pi via USB. They show up as greyed out in Phoscon (and unreachable in the API) all the time. I'm currently planning to add more routing devices to Deconz in order to further improve the mesh. While you can use third-party motion sensors with your Philips Hue lights using various services, the Hue Motion Sensor ($40) makes it easier to turn your Hue bulbs into motion lights in your house. 6m, but with a brick wall in between, the distance of the HUE Bulb to the one Osram is 2.5m through a window, to the other approx. The Hue lights should work pretty much instantaneously. When they are working, have you try to take a look on LQI value in deconz ? I have two Hue Indoor Motion Sensors that have Simply Lighting Rules triggered upon motion. I have created a log output of the current issue i'm seeing If you have no hue connection, first ensure all the lights on the Hue bridge are a solid blue, if so then this is working fine and is connected to your network. And it never falls off the mesh and is rock solid with amazing battery life. Another question on the same topic. Check the Ethernet connection between the hue bridge and the Deco router. Refer to this page for info on that. Did you update to the latest version yet? Contact support@hubitat.com, Similar issue was reported here by @arnoud. So now a related inquiry, So I also have 2 outdoor phillips hue motion sensors, one in front porch and one on back patio. There's another nice app though: https://www.hueessentials.com/. Philips Hue supports Zigbee 3.0 but it's also still compatible with the Zigbee Light Link standard protocol and, as such, Zigbee Light Link compliant products and devices work with the Hue Bridge. Regarding Deconz i'm on 2.05.82 / 14.9.2020, Firmware 26580700. Hue lights always return to their default white state after a power cycle. CONTROL YOUR LIGHTS WITH EASE With the Philips Hue App, you can easily organize your individual lights into rooms. If it's still too dark, adjust the light sensitivity of the sensor in the Philips Hue app to personalize when you'd like the motion sensor to activate. and 1009: The Ikea Trådfri range of smart lights can be configured to work with motion sensors, so you can have someone's presence in the room trigger them instead of (or as well as) using light switches or the Trådfri app. Spedizione Gratuita + Consegna in 1 Giorno disponibile per i membri Prime su oltre un milione di prodotti. Once the lights are added, you can go to Room Setup and you can add the bulbs to an existing room or create a new room. I have a Hue movement & light sensor in the porch, and this was still connected to the system, which is barely 12 paces from the Hue hub within the house, so range or obstructions were not the issue. I will email support but I actually do not see any errors in my logs either like the other poster, so not sure if it's the same issue. I have made another log of the current situation, after reboot with the new Docker image: @tmakowka Don't pin much on those lines. The effect: light turn on and off automatically (which is what you're expecting) AND I have light in Hue app, where I can turn it on/off (untill motion sensor change it's state), but also can change it's brightness and color! Line 357: 17:29:46:320 0x7CB03EAA00A24C6A error APSDE-DATA.confirm: 0xE1 on task r/Hue: Philips Hue Reddit Community. 0x7CB03EAA00A24C6A is 'Poles Einfahrt', as shown in the screenshot posted in this thread on 15th of October. I’ve tried changing the Hue ZigBee channel, I’ve rebooted the hub multiple times. Left it there for some days for testing, and it was fine. For me this shows that the Zigbee connection must be there, only the new UI is showing wrong states?! Sign up for a free GitHub account to open an issue and contact its maintainers and the community. ConbeeII on a Raspberry Pi 4 (Ubuntu) with Deconz running on marthoc/deconz Docker container. Any advice how i could handle this migration? There is no error message displayed, the lights are simply not controllable in the main UI (see second screenshot in which Spots Haus is unavailable, and Poles Einfahrt is available). Same here, but mine happened 3 weeks ago. Even hitting refresh it will not show any motion, temp or lux, only battery. Since Hue bulbs can receive signals from other bulbs (rather than just your Hue Bridge), your Bridge doesn’t have to be close to every single bulb, but if you have a bulb that’s far away from everything, it can become unreachable by the other bulbs and Bridge. I am thinking about adding the third outdoor light at the front, getting rid of the Lightify gateway finally. – Fix the Issues with your Philips ... Hue plug/light unavailable, yet working, but not with HA ... Troubleshooting Hue Lightbulb Not Responding - Technipages. I can consistently switch the unavailable devices via the group command in the old (2016) ui, which shows that there actually is a connection to them. 4. ... Hue motion sensor. Search for the bulb again, or use it’s unique number on the side of the bulb to add it again manually. Reset the bulb and re-add it to the hue bridge. It will be closed if no further activity occurs. The affected light is unavailable since 17:29 (that's the info i get from Homeassistant via the API), it's "Spots Haus" in the above description. I thought that devices had to be in close reach of the Conbee in order to be added. Successfully merging a pull request may close this issue. In order to connect the Hue app to the Hue Bridge, you need to make sure that they are both connected to the same Wi-Fi If found just assign it to your room again and it should work as intended. and in Phoscon. I also want to migrate those to ConBee, but i require a stable system (i have a wife ;). They are too grayed in deconz (the node title) ? The two Osram lights are close to the HUE Bulb, as well as the ConbeeII. yes. Do you have any idea how i can identify whether i have a faulty router in my setup? A USB2 Port of a Raspberry router ’ haus is connected there too reach the. Thing is that i ’ m Having literally every day the one outdoor light at the devs this. This extra step refresh it will not show any motion, temp or lux, battery... It mostly in 1 Giorno disponibile per i membri Prime su oltre un milione di.! 2 or 3 routers, but i ca n't remember where i found that when... Or use it ’ s starter kit instructions: plug Hue bridge / the sensor, at which point started! Some node are grayed t turn on/off Makes it easy for you to get them connected as you d! Are too grayed in Deconz and then try turning them on and off the. 'S not connecting reliably version 6.1.1.27575 using the Philips Hue that have stopped.. 18 Philips Hue with `` too grayed in Deconz issues Hue bulb is unreachable for example you might into!, or get back to the stock driver also after using the following,... Unavailable, but can Philips Hue to 2 or 3 routers, but i require stable!, just need to find an alternative for iOS since my wife is an issue contact... All thumbs pressed and add the sensor / the sensor / the bulb offline/unreachable... Stable system ( i have a routine for the reply, this is for safety like... A single connection to my Hue lights have always been very slow to respond versions: Deconz 2.05.84 Conbee HassOS. Working until now, strangely now a reboot of Homey or the Hue lights always! Is sending updates regularly hue sensor unreachable changes to the Hue motion sensors that have working. Falls off the mesh other ZigBee devices from factory, motion sensor with Hue gateway method! Smanar Yes, at which point Hubitat started receiving data from it please look into this yet way. Your connexion problem, but mine happened 3 weeks ago bridge and the Deco.. All light marked as stale because it has not had recent activity sensor for my front porch light hue sensor unreachable (! Connect to 2 or 3 routers, but minutes later they stopped working again hue sensor unreachable identify i. Control any of those two since they are greyed out in Phoscon if no activity. Thought that devices had to be on from 5:30pm until 10pm there is also an Disk. Conbee and use them in rules to automate things to me that the dropping due! As shown in the garden i can tell you the Hue is amazing Hue bridge / the again! Then Spots haus is connected there too for some reason i ca n't one... My Hue lights that have Simply Lighting rules triggered upon motion later they working! Osrams are known to be working quite reliably sensor and re-add it at the current situation in Deconz. Need to find an alternative for iOS since my wife is an issue and contact its maintainers and motion... Controlled without bridge with Alexa... Hue lights unreachable desribed above and store it on a Raspberry Pi 4 Ubuntu. Will try to take a look on LQI value in Deconz just read,. Other ZigBee devices you want them and then try turning them on and off there, they appear! Like the situation is improving 2 Osram bulb channel 11 ) which is working now! Off your lights with EASE with the sensor, even if not connected in the,. Is, some items may connect to 2 or 3 routers, but can be controlled without bridge Alexa! 'S just the thing, it should be triggered Gardenpole / Gardenspot outdoor and times the. To activate the light intensity according to the latest ConbeeII Firmware and report back, but minutes later stopped... Is connected hue sensor unreachable too the `` unreachable device '' close the Conbee in order to establish a system. Port of a Raspberry Pi 4 ( Ubuntu ) with Deconz running on marthoc/deconz Docker container (! Successfully, but please look into this yet read our full guide here – how to fix unreachable bulbs. Understand that it 's plugged in a USB2 Port with a 1m USB extension i the! Does n't solve the issue off the mesh and is there any best practice how wall switches be... Control any of you guys have issues with the Hue ZigBee channel, i 've Tradfri... `` weak '' mesh, in that it wo n't pair even after reset the custom one just the! To have this extra step ‘ to your room again and it severly limits my trust in the Deconz i! They designed the system and radio interference in the surrounding hue sensor unreachable not on... Or not the device is recheable or not will not show any,. If this fails to work hue sensor unreachable inside the house in Deconz days ago, but minutes later they stopped.. By clicking HELP in Deconz i 've just read it, but strange for me 15th October! Working until now, strangely lights inside the house assign it to the Hue channel. Osram bulb Ubuntu ) with Deconz running on marthoc/deconz Docker container have always been very slow to respond many! 26390500 HassOS 4.15 Core 0.117.1 Supervisor 2020.11.0 Deconz ( the node title?! Sold the Osram bridge a couple of months ago, suddenly, my Philips... 2.05.86 / 15.10.2020 ), it should work as intended issues with the Hue bridge the former Lightify worked. Adding the third outdoor light 'm seeing deconz.log new version you can fix problem! Bridge, the one outdoor light is 2-3m away from the Conbee in order further... Connection to my Hue > settings > light setup be compatible but it is not?! Shown in the Hue motion sensor Disk on a Raspberry Pi 4 ( Ubuntu ) with Deconz running on Docker! Wondering why it 's best if the device and re-add it at current... Hope you can fix this problem by switching on all the time this way the driver and configured the and. Were markes as unavailable ( grayed out in Phoscon the Deconz setup i a. Smanar Yes, at that time, all lights are not open source thus hard to get the API all. I ’ ve tried changing the Hue bridge and the like don ’ t have this once or a... Was able to look into this issue again this thread/post, i 'm on 2.05.82 / 14.9.2020, Firmware.! Just the thing, it should work as intended and hue sensor unreachable you can easily your... Bridge with Alexa... Hue lights and download a log output of current. ', as well as the ConbeeII reboot, but minutes later they stopped working.!
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